Last updated: March 2026
BURGHOFF is a brand operated from Portugal. For any inquiries, contact us at support@burghoff.com.
These Terms & Conditions govern all purchases made through burghoff.com. By placing an order, you agree to these terms. These terms apply to consumers within the European Union.
All prices are displayed in Euros (EUR) and include applicable VAT. Shipping is free on all orders. An order is confirmed once you receive a confirmation email. We reserve the right to cancel orders in cases of pricing errors or stock unavailability.
We accept payment via credit/debit card, Apple Pay, and Google Pay. Payment is processed at the time of order. All transactions are secured and encrypted.
We ship to EU countries. Estimated delivery is 5 business days. Free shipping on all orders. For full details, see our Shipping & Returns page.
In accordance with EU Directive 2011/83/EU and Portuguese consumer law (Decreto-Lei n.o 24/2014), you have the right to withdraw from your purchase within 14 calendar days of receiving the product, without giving any reason.
To exercise this right, contact us at support@burghoff.com with your order number. You must return the product in its original condition. We will issue a full refund within 14 days of receiving the returned item.
Under EU consumer law, all products come with a minimum 2-year legal guarantee. If your product is defective, contact us and we will offer a repair, replacement, or refund as appropriate.
BURGHOFF is liable only for damages caused by intent or gross negligence. We are not liable for damages arising from misuse or normal wear and tear of the product.
These terms are governed by the laws of Portugal. For consumers resident in the EU, mandatory consumer protection laws of your country of residence also apply where they provide greater protection.
If you have a dispute, please contact us first at support@burghoff.com. You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
We may update these terms from time to time. The current version is always available on this page. Continued use of our website constitutes acceptance of any changes.